Outback / Swing Vote e-Movie Cash FAQ's

 

How do I use my e-Movie Cash Ticket?

Print your e-Movie Cash Ticket and use it at any participating theater (to locate a participating theater go to www.outback.com/movie. If you are unable to immediately print, you can still print from your confirmation email for up to 72 hours from the time you receive them. After 72 hours, you will no longer be able to print your e-Movie Cash Ticket. Each e-Movie Cash Ticket is valid for $5.00 toward Swing Vote or any other Touchstone pictures/ Disney film. Please present your e-Movie Cash Ticket at a participating theater. Your e-Movie Cash Ticket is not valid with any other offer, no change will be provided, not redeemable for cash, and only valid in the United States. It cannot be replaced if lost, stolen or damaged. e-Movie Cash is valid in the United States only (not including Puerto Rico).

 

What happens if my admission is more than the value of my certificate?

If your ticket price is more than the value of your certificate, you will be responsible for paying the difference at the box office.


What happens if my admission is less than the value of my certificate?

No change is provided.

 

Which theaters will accept my e-Movie Cash Ticket?

For participating theaters, log onto http://emoviecash.com/emp_locator/

 

What do I do if a participating e-Movie Cash theater does not accept my e-Movie Cash Ticket?

As long as the e-Movie Cash Ticket is not expired, you may contact Customer Service at 1.212.907.7128, Mon. – Fri., 9:00am – 5:00pm EST and tell us which theater it was. We will then contact that theater and let you know when you may return to use your e-Movie Cash Ticket.

 

I have a theater in my area, but they don't accept e-Movie Cash. What can I do?

If you do not have a participating theater within 30 miles, please contact Customer Service at 1.212.907.7128, Mon. – Fri., 9:00am – 5:00pm, EST.

 

There are no participating theaters in my area. What can I do?

If you do not have a participating theater within 30 miles, please contact Customer Service at 1.212.907.7128, Mon. – Fri., 9am – 5pm.

 

What can I do if I lose my e-Movie Cash Ticket or need to reprint it?

You will receive a confirmation email, which includes a link to your e-Movie Cash Ticket. This link will expire within 72 hours. All e-Movie Cash Tickets not printed within 72 hours will be considered lost and can not be replaced or refunded. Lost, misplaced or damaged e-Movie Cash Tickets will not be replaced or refunded.

 

Can I purchase more than one movie Ticket with my e-Movie Cash Ticket?

Each e-Movie Cash Ticket is worth $5 toward ONE (1) box office admission of Swing Vote or any other Touchstone Pictures/ Disney film.

 

My e-Movie Cash Ticket has expired. Can I get a replacement?

No, expired e-Movie Cash Tickets may not be replaced.

 

Can I make copies of my e-Movie Cash Ticket?

No mechanically reproduced, forged or altered official e-Movie Cash Tickets will be accepted. Fraudulent submission could result in federal prosecution under mail fraud statutes.

 

Can I give my e-Movie Cash Ticket to someone else to use?

No, e-Movie Cash Tickets are non-transferable.

 

I do not have access to a printer. How can I print out my e-Movie Cash Ticket?

A confirmation email will be sent to you, allowing you to print your Ticket for up to 72 hours. Your Ticket will not be available after 72 hours. Remember, e-Movie Cash Tickets are ONLY valid for ONE-time use, and ONLY valid for box office admission of Swing Vote or any other Touchstone Pictures/Disney film at participating e-Movie Cash theaters.

 

The theater is asking for my address and zip code to enter into their POS terminal, What do I tell them?

The theater should enter the address and zip code printed on your e-Movie Cash Ticket. The address is 111 John Street, 27th Floor, New York, NY 10038.

 

I have a question or complaint about a movie theater.

e-Movie Cash operates independently from the theaters. If you have a specific question regarding your local theater i.e. available theater amenities, certificate category, age policies, or when a particular movie will be coming to your local theater, you must contact the theater directly.

 

I received an "Internal Error" message. What does this mean?

This problem usually occurs if your browser has not been set to accept "cookies." Cookies are small text files stored on your computer by e-Movie Cash and other Websites you visit. Your Internet browser must be set to accept cookies. The process required to accept cookies differs for each browser, but you should be able to access instructions through the "Help" menu on your browser. Once your browser settings have been changed be sure to close and restart your Internet browser application. Please remember, if you are running any software that filters or blocks cookies, you may still have this problem even if your browser is set to accept cookies. Similarly, some third-party applications, which kill pop-ups, also prevent cookies from being set.

 

How do I contact e-Movie Cash Customer Service?

To contact e-Movie Cash customer support, please click here or call 1.212.907.7128, Mon. – Fri., 9am – 5pm EST.

 

e-Movie Cash is a trademark of TPG Rewards, Inc. Patent Pending.