Outback / Swing Vote e-Movie Cash FAQ's
How do
I use my e-Movie Cash Ticket?
Print your e-Movie Cash Ticket and use it at
any participating theater (to locate a participating theater go to www.outback.com/movie.
If you are unable to immediately print, you can still print from your
confirmation email for up to 72 hours from the time you receive them. After 72
hours, you will no longer be able to print your e-Movie Cash Ticket. Each
e-Movie Cash Ticket is valid for $5.00 toward Swing Vote or any other
Touchstone pictures/ Disney film. Please present your e-Movie Cash Ticket at a
participating theater. Your e-Movie Cash Ticket is not valid with any other
offer, no change will be provided, not redeemable for cash, and only valid in
the United States. It cannot be replaced if lost, stolen or damaged. e-Movie Cash
is valid in the United States only (not including Puerto Rico).
What
happens if my admission is more than the value of my certificate?
If your
ticket price is more than the value of your certificate, you will be
responsible for paying the difference at the box office.
No
change is provided.
Which
theaters will accept my e-Movie Cash Ticket?
For participating theaters, log onto http://emoviecash.com/emp_locator/
What do
I do if a participating e-Movie Cash theater does not accept my e-Movie Cash
Ticket?
As long
as the e-Movie Cash Ticket is not expired, you may contact Customer Service at
1.212.907.7128, Mon. – Fri., 9:00am – 5:00pm EST and tell us which
theater it was. We will then contact that theater and let you know when you may
return to use your e-Movie Cash Ticket.
I have
a theater in my area, but they don't accept e-Movie Cash. What can I do?
If you
do not have a participating theater within 30 miles, please contact Customer
Service at 1.212.907.7128, Mon. – Fri., 9:00am – 5:00pm, EST.
There
are no participating theaters in my area. What can I do?
If you
do not have a participating theater within 30 miles, please contact Customer Service
at 1.212.907.7128, Mon. – Fri., 9am – 5pm.
What
can I do if I lose my e-Movie Cash Ticket or need to reprint it?
You
will receive a confirmation email, which includes a link to your e-Movie Cash
Ticket. This link will expire within 72 hours. All e-Movie Cash Tickets not
printed within 72 hours will be considered lost and can not be replaced or
refunded. Lost, misplaced or damaged e-Movie Cash Tickets will not be replaced
or refunded.
Can I
purchase more than one movie Ticket with my e-Movie Cash Ticket?
Each
e-Movie Cash Ticket is worth $5 toward ONE (1) box office admission of Swing
Vote or any other Touchstone Pictures/ Disney film.
My
e-Movie Cash Ticket has expired. Can I get a replacement?
No,
expired e-Movie Cash Tickets may not be replaced.
Can I
make copies of my e-Movie Cash Ticket?
No
mechanically reproduced, forged or altered official e-Movie Cash Tickets will
be accepted. Fraudulent submission could result in federal prosecution under
mail fraud statutes.
Can I give my e-Movie Cash Ticket to someone
else to use?
No,
e-Movie Cash Tickets are non-transferable.
I do not have access to a printer. How can I
print out my e-Movie Cash Ticket?
A
confirmation email will be sent to you, allowing you to print your Ticket for
up to 72 hours. Your Ticket will not be available after 72 hours. Remember,
e-Movie Cash Tickets are ONLY valid for ONE-time use, and ONLY valid for box
office admission of Swing Vote or any other Touchstone Pictures/Disney film at
participating e-Movie Cash theaters.
The theater is asking for my address and zip
code to enter into their POS terminal, What do I tell them?
The
theater should enter the address and zip code printed on your e-Movie Cash
Ticket. The address is 111 John Street, 27th Floor, New York, NY 10038.
I have a question or complaint about a movie
theater.
e-Movie
Cash operates independently from the theaters. If you have a specific question
regarding your local theater i.e. available theater amenities, certificate
category, age policies, or when a particular movie will be coming to your local
theater, you must contact the theater directly.
I received an "Internal Error"
message. What does this mean?
This
problem usually occurs if your browser has not been set to accept
"cookies." Cookies are small text files stored on your computer by
e-Movie Cash and other Websites you visit. Your Internet browser must be set to
accept cookies. The process required to accept cookies differs for each
browser, but you should be able to access instructions through the "Help"
menu on your browser. Once your browser settings have been changed be sure to
close and restart your Internet browser application. Please remember, if you
are running any software that filters or blocks cookies, you may still have
this problem even if your browser is set to accept cookies. Similarly, some
third-party applications, which kill pop-ups, also prevent cookies from being
set.
How do I contact e-Movie Cash Customer
Service?
To
contact e-Movie Cash customer support, please click
here or call 1.212.907.7128,
Mon. – Fri., 9am – 5pm EST.
e-Movie Cash is a trademark of TPG Rewards,
Inc. Patent Pending.